Terms of Service

2.1 The Service provides automated threat intelligence enrichment capabilities, including but not limited to URL scanning and phishing detection, domain reputation analysis, IP address lookups, file hash analysis, CVE information retrieval, and AI-powered brand impersonation detection.

2.2 The Service analyzes publicly available information and should not be considered a substitute for comprehensive security assessments, professional cybersecurity services, or human judgment in security operations.

2.3 We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will make commercially reasonable efforts to provide advance notice of material changes that may affect Customer's use of the Service.

3.1 To access the Service, Customer must create an account and provide accurate, complete registration information. Customer agrees to maintain the accuracy of this information and promptly update it as necessary.

3.2 Customer is responsible for maintaining the confidentiality of API Keys and account credentials. Customer shall not share, publish, or otherwise disclose API Keys to any third party. Customer is solely responsible for all activities that occur under Customer's account or API Keys.

3.3 Customer shall immediately notify Company of any unauthorized use of Customer's account or API Keys, or any other breach of security.

3.4 Company reserves the right to refuse service, terminate accounts, or revoke API Keys at our sole discretion, including for violation of these Terms or suspected fraudulent, abusive, or illegal activity.

4.1 Access to the Service requires a paid Subscription Plan, except where a free tier is expressly offered. Subscription Plans are billed on a monthly basis in advance. All fees are quoted and payable in United States Dollars unless otherwise specified. Current pricing and plan details are available on our website.

4.2 Each Subscription Plan includes a defined Usage Allocation. Usage beyond the allocated limits may result in service throttling, suspension, or overage charges as specified in the applicable plan documentation.

4.3 Customer authorizes Company to charge the payment method on file for all applicable fees. Payment processing is handled by Stripe. In the event of payment failure, Stripe will automatically attempt to retry the charge according to its retry schedule. Company provides a seven (7) day grace period from the initial payment failure during which Customer may update payment information and service will continue uninterrupted. Continued payment failure after the grace period may result in service suspension or termination.

4.4 All fees are non-refundable except as expressly set forth herein or as required by applicable law. Subscription downgrades or cancellations will take effect at the end of the current billing period.

4.5 Company reserves the right to modify pricing upon thirty (30) days' advance notice. Continued use of the Service after the effective date of a price change constitutes acceptance of the new pricing.

5.1 Customer agrees to use the Service only for lawful purposes related to security operations, threat intelligence, and incident response within Customer's organization or on behalf of Customer's authorized clients.

5.2 Customer shall not:

• use the Service to conduct illegal activities or facilitate harm to third parties;
• submit IOCs for purposes of harassment, stalking, or targeting individuals;
• attempt to reverse engineer, decompile, or derive source code from the Service;
• circumvent or attempt to circumvent usage limits, rate limiting, or other technical restrictions;
• resell, sublicense, or redistribute the Service or Enrichment Data without express written authorization;
• use automated tools to scrape, harvest, or extract data from the Service beyond authorized API usage;
• interfere with or disrupt the integrity or performance of the Service;
• use the Service in any manner that could damage, disable, or impair Company's infrastructure.

6.1 Customer's use of the API is subject to rate limits and usage quotas as defined in the applicable Subscription Plan. Company may implement additional rate limiting to ensure fair usage and system stability.

6.2 Company will provide usage alerts at eighty percent (80%) and ninety percent (90%) of Customer's Usage Allocation. It is Customer's responsibility to monitor usage and manage consumption within allocated limits.

6.3 The API is provided on an "as available" basis. While Company strives to maintain high availability, we do not guarantee uninterrupted access and are not liable for any downtime, latency, or service interruptions.

6.4 Company reserves the right to modify the API, including endpoints, request formats, and response structures. We will make commercially reasonable efforts to maintain backward compatibility and provide advance notice of breaking changes.

7.1 The Service processes publicly available IOCs submitted by Customer. Customer represents and warrants that Customer has the right to submit all IOCs for analysis and that such submission does not violate any third-party rights or applicable laws.

7.2 Customer acknowledges that IOCs submitted to the Service may contain information that identifies potential threats, malicious actors, or security incidents. Customer is solely responsible for ensuring that submission of such information complies with applicable privacy laws and regulations.

7.3 Company maintains logical separation of Customer data. Customer queries and results are not accessible to other customers.

7.4 Organization owners may delete their organization's data at any time through the account management interface. Upon deletion, Customer-specific data will be permanently removed from Company's systems within thirty (30) days, except as required to comply with legal obligations.

8.1 Company retains all right, title, and interest in and to the Service, including all software, algorithms, methodologies, user interfaces, and documentation. Nothing in these Terms grants Customer any ownership interest in the Service.

8.2 Subject to Customer's compliance with these Terms and payment of applicable fees, Company grants Customer a limited, non-exclusive, non-transferable, revocable license to access and use the Service during the subscription term solely for Customer's internal security operations purposes.

8.3 Customer may use Enrichment Data for internal security operations, incident response, and threat analysis. Customer may incorporate Enrichment Data into internal reports and share such reports with Customer's personnel and authorized clients. Customer shall not sell, license, or otherwise commercialize raw Enrichment Data.

8.4 Customer retains ownership of IOCs and other data submitted to the Service. Customer grants Company a limited license to process such data solely to provide the Service.

11.1 Customer agrees to indemnify, defend, and hold harmless Company and its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Customer's use of the Service;
• Customer's violation of these Terms;
• Customer's violation of any applicable law or regulation;
• any IOCs or other data submitted by Customer;
• any third-party claims arising from Customer's use of Enrichment Data.

11.2 Company will promptly notify Customer of any claim subject to indemnification and will provide reasonable cooperation in the defense thereof. Customer shall not settle any claim that imposes obligations on Company without Company's prior written consent.

12.1 These Terms are effective upon Customer's acceptance and continue until terminated. Subscription Plans renew automatically for successive monthly periods unless cancelled prior to the renewal date.

12.2 Customer may cancel the subscription at any time through the account dashboard or by contacting support. Cancellation will take effect at the end of the current billing period.

12.3 Company may terminate or suspend Customer's access immediately, without prior notice or liability, for any reason, including but not limited to:

• breach of these Terms;
• non-payment of fees;
• suspected fraudulent, abusive, or illegal activity;
• upon request by law enforcement or government agencies.

12.4 Upon termination:

• all rights and licenses granted to Customer will immediately cease;
• Customer must immediately cease all use of the Service;
• Customer remains liable for all fees incurred prior to termination;
• provisions that by their nature should survive termination shall survive, including Sections 8, 9, 10, 11, and 13.

12.5 Customer may export or delete their data through the account management interface prior to termination. Company may delete all remaining Customer data thirty (30) days after termination without liability.

13.1 These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

13.2 Any dispute arising out of or relating to these Terms or the Service shall first be attempted to be resolved through good faith negotiations between the parties for a period of thirty (30) days.

13.3 If a dispute cannot be resolved through negotiation, either party may initiate binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall be conducted in English, and the seat of arbitration shall be Wilmington, Delaware. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

13.4 Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information.

14.1 Entire Agreement. These Terms, together with any applicable order forms or service-specific terms, constitute the entire agreement between the parties regarding the subject matter hereof and supersede all prior agreements and understandings.

14.2 Amendments. Company may modify these Terms at any time by posting the revised Terms on our website. Material changes will be communicated via email or through the Service. Continued use of the Service after changes become effective constitutes acceptance of the modified Terms.

14.3 Severability. If any provision of these Terms is held to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions shall continue in full force and effect.

14.4 Waiver. No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term, and Company's failure to assert any right or provision shall not constitute a waiver of such right or provision.

14.5 Assignment. Customer may not assign or transfer these Terms or any rights hereunder without Company's prior written consent. Company may assign these Terms without restriction. Any attempted assignment in violation of this provision shall be void.

14.6 Force Majeure. Company shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

14.7 Notices. All notices under these Terms shall be in writing. Notices to Company shall be sent to the address listed on our website or such other address as Company may designate. Notices to Customer shall be sent to the email address associated with Customer's account.

14.8 Independent Contractors. The parties are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between the parties.

14.9 Export Compliance. Customer agrees to comply with all applicable export laws and regulations. Customer shall not export or re-export the Service or any Enrichment Data to any country, entity, or person prohibited by applicable law.